Drop Tracker Terms of Service

Effective date: September 10, 2026

These Terms of Service (the "Terms") govern your use of the Drop Tracker mobile application (the "App"), provided by Courey Vision Inc., operating as EyeDropShop ("EyeDropShop," "we," "us," or "our").

By downloading, accessing, or using the App, you agree to these Terms. If you do not agree to these Terms, do not use the App.

1. What the App Is—and What It Is Not

The App is a personal tool that allows you to record the eye drops and eye care products you use, set your own reminder schedule, and keep track of doses.

The App does not provide medical advice. It does not diagnose, treat, cure, or prevent any disease or medical condition. The App is not a medical device and is not a substitute for the advice or professional judgment of an optometrist, ophthalmologist, physician, pharmacist, or other qualified healthcare professional.

Do not rely on the App as your only reminder for medication or treatment that matters. Notifications depend on your device, operating system, settings, battery, network connection, and third-party services. Any of these may prevent a reminder from arriving or cause it to be delayed. You remain responsible for taking and using medication or eye care products as directed, whether or not the App sends a reminder.

Always follow the instructions provided by your healthcare professional and the directions and warnings on the applicable product label. If you have questions or concerns about your health or treatment, contact a qualified healthcare professional. In an emergency, call your local emergency number.

2. Your Account

You need an account to use the App. You agree to provide accurate information, keep your password and account credentials confidential, and notify us promptly at info@eyedropshop.ca if you believe someone else has accessed your account. You are responsible for activity that occurs through your account.

You must be at least 14 years old to create an account and use the App.

3. Your Information and Privacy

Your use of the App is also governed by the Drop Tracker Privacy Policy, which explains what personal information we collect, why we collect it, how we use and disclose it, and the choices available to you.

The eye care information you enter in the App remains yours. We do not claim ownership of it. Subject to the App's available functionality and applicable law, you may export or delete your information at any time.

4. Acceptable Use

You agree not to:

  • Use the App for any unlawful, fraudulent, or abusive purpose.
  • Attempt to access another user's account or information without authorization.
  • Interfere with, disrupt, probe, test, or attempt to circumvent the security or operation of the App, its servers, or related systems.
  • Copy, modify, reverse engineer, decompile, disassemble, or create derivative works from the App, except to the extent such a restriction is prohibited by applicable law.
  • Use the App to store, upload, or transmit malicious code or anything harmful, unlawful, or infringing.
  • Use automated means to access the App in a manner that imposes an unreasonable burden on the App or its infrastructure.

5. Availability and Changes

We provide the App on an "as is" and "as available" basis. We may add, change, suspend, or discontinue features or the App as a whole. Where reasonably practicable, we will provide advance notice before permanently discontinuing the App so that you have an opportunity to export your information.

We do not promise that the App will always be available, uninterrupted, secure, or error-free, or that reminders and notifications will always be delivered accurately or on time.

6. Our Intellectual Property

The App, including its software, design, branding, and content other than information you enter, is owned by or licensed to Courey Vision Inc. and is protected by applicable intellectual-property laws.

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable licence to download and use the App for your own personal, non-commercial purposes.

7. Third-Party Services and App Stores

The App may rely on third-party services. We do not control those services and are not responsible for outages, delays, errors, or other failures caused by them, except to the extent responsibility cannot be excluded under applicable law.

If you download the App through the Apple App Store or Google Play, the applicable app store's terms also apply to your use of the App. Apple and Google are not responsible for operating or supporting the App.

8. Disclaimers and Limitation of Liability

To the fullest extent permitted by applicable law, Courey Vision Inc. and its directors, officers, employees, contractors, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for losses resulting from:

  • A missed, delayed, inaccurate, or undelivered reminder or notification.
  • Inaccurate, incomplete, or outdated information entered in the App.
  • Your reliance on the App instead of advice from a qualified healthcare professional.
  • The interruption, suspension, loss, or unavailability of the App or third-party services.
  • Unauthorized access to your account resulting from your failure to safeguard your account credentials.

Where liability cannot be excluded, our total aggregate liability arising from or relating to the App or these Terms will be limited to the greater of the amount you paid us for the App during the 12 months immediately preceding the event giving rise to the claim or CAD $50.

Nothing in these Terms excludes, restricts, or limits any warranty, condition, right, remedy, or liability that cannot lawfully be excluded, restricted, or limited, including rights available under Quebec's Consumer Protection Act.

9. Ending Your Use

You may stop using the App and delete your account at any time.

We may suspend or terminate your access if you materially breach these Terms, misuse the App, create a security risk, or if suspension or termination is required by law. Where appropriate, we may notify you and give you a reasonable opportunity to correct the breach before terminating your account.

When your account or these Terms are terminated, your right to use the App ends. Provisions that by their nature should continue—including provisions concerning ownership, disclaimers, limitations of liability, governing law, and disputes—will survive termination.

10. Changes to These Terms

We may update these Terms from time to time to reflect changes to the App, our practices, or legal requirements. We will post the updated Terms at this location and change the effective date. If a change is significant, we will also notify you in the App or by email before it takes effect, where required.

Your continued use of the App after updated Terms take effect means you accept the updated Terms. If you do not agree to an update, you must stop using the App and may delete your account.

11. Governing Law

These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable there, without regard to conflict-of-law rules. Subject to any rights you may have under applicable consumer-protection law to bring proceedings elsewhere, the courts of the judicial district of Montréal, Quebec, will have jurisdiction over disputes arising from or relating to these Terms or the App.

12. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed if necessary. The remaining provisions will continue in effect.

13. Contact Us

Courey Vision Inc. (EyeDropShop)
4505 Rue Cousens
Montréal, Quebec H4S 1X5
Canada

Email: info@eyedropshop.ca
Telephone: 1-844-442-3937